Snake ID
Your snake id can be found inside your snake app and directly copied and pasted into the checkout section for your snake ID. This number is how we will send you the subscription.
Why Purchase on the Website?
Why should I purchase here?
Support
This is the #1 reason we hear from customers about why they choose TPlayz. We offer the best and fastest support during business hours BEFORE AND AFTER your purchase. This top tier level of support is reserved exclusively for customers of TPlayz. We also provide information on our website as well as download links and videos for help outside of business hours. Our support cannot be rivaled.
Automation
Our website makes it so easy. Simply add your snake id and place your order. During business hours, subscriptions are typically activated within 1-5 minutes. You also receive an official receipt of purchase to your email, and another email is sent informing you that the subscription was activated. Our customers love how easy it is to use our website. You can order any product and start using it within minutes, without needing to talk to anyone!
Security
Our website uses a 3rd party payment processor called Stripe. We pay Stripe for their services of processing payments. They are one of the best in the world and have top tier encryption to protect your data to make a safe purchase. All your financial information is protected and hidden when making a purchase. We also implement a process of Pre-authorization. This means that when you make a purchase with TPlayz, your money doesn't leave your account. Instead, your bank sets it aside until we have the chance to accept the order and process it. If for some reason there is an error with your purchase, your money will be immediately available again in your account.
Legal
Countertop Game Research Terms of Service
Effective Date: 10/21/2023
1. Acceptance of Terms
By accessing or using the services provided by Countertop Game Research (hereinafter referred to as "the Company", "we", "our", or "us"), including the website, gaming software, and associated services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Use of Services
Eligibility: You must be at least 18 years old to use our services. By using our services, you affirm that you are of legal age.
3. Payment and Billing
(a) All products sold on this site will not be activated until payment is received in full for the product purchased.
(b) Payments are processed through Shopify/Stripe. By purchasing a product, you are accepting to the receipt of an email containing the summary of your purchase.
(c) When purchasing a product, you agree to specify correct information about yourself in order perform the transaction.
(d) After a product is purchased, we will activate the product as soon as is practical. This will typically be within 24 hours. However, to account for possible warnings of fraud, this activation may be delayed for an indefinite period of time. Please contact us if your purchase has not been activated after 24 hours.
4. Intellectual Property
Countertop Game Research does not own in whole nor in part any of the products produced by Snake.
5. Privacy
Our Privacy Notice governs the collection, use, and disclosure of your personal information. Please refer to the Privacy Notice for details.
6. Disclaimer and Limitation of Liability
(a) The Company provides its services "as is" and makes no warranties regarding the accuracy, reliability, or completeness of the content. The company also does not assume liability nor extend any promise of compensation if the service does not perform as expected, meet expectations, or if it results in the loss of a gaming account or credits as a result using our services.
(b) To the extent permitted by law, the Company is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services.
7. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of the state of Utah, USA. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the state and federal courts located within Utah County.
8. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Please review it periodically for updates. Continued use of our services after such modifications constitutes your acceptance of the updated terms.
9. Contact Information
For questions or concerns regarding these Terms of Service, please contact us at theonly8ballmaster@gmail.com. By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Countertop Game Research Privacy Notice
Effective Date: 10/21/2023
At Countertop Game Research, we take your privacy seriously and are committed to protecting your personal information. This Privacy Notice outlines how we collect, use, and safeguard your data when you visit our website and use our gaming software subscription sales services. Please read this notice carefully to understand our practices and how they may affect your privacy.
1. Shopify
Please review Shopify's privacy policy here
2. Information We Collect
- Portions of the transaction information Shopify sends us is also stored across various AWS DynamoDB tables.
- By signing up for a free trial, we only collect your email address, phone number, and any other information required in order to activate the free trial (e.g. Snake device ID).
- By visiting our site, we will also collect your current country.
3. How We Use Your Information
- The information stored in the AWS DynamoDB tables helps us facilitate the timely activation of your subscription and the calculation of expenses.
- The information collected for the free trial is primarily used to activate the free trial. We may also use this information to contact you if there arises a need. We also store this information on your browser in local storage for the purpose of hiding the free trial button if no trial is available.
- Your current country is used to get a currency conversion rate from USD to your country's currency.
- We may use the transaction information Stripe sends us to contact you if there ever arises a need.
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: We may share data with trusted service providers who assist us in operating our website and services.
- Legal Requirements: We may disclose information when required by law or to protect our rights, safety, or those of others.
5. Security
We take reasonable measures to protect your data from unauthorized access and use. However, no method of data transmission over the internet can be guaranteed as completely secure.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
7. Changes to this Notice
We may update this Privacy Notice to reflect changes in our practices. Please review it periodically for updates.
8. Contact Us
If you have questions, concerns, or requests regarding your personal information or this Privacy Notice, you can contact us at theonly8ballmaster@gmail.com. By using our website and services, you consent to the collection and use of your information as described in this Privacy Notice.
Refund Policy
Snake Official services are, by their very nature, "experimental." No guarantee is, nor can be made, about the effectiveness of the software to perform as described or equally across all devices. We also make no guarantee that these services will always perform in line with marketing as updates can render certain features inoperable. All purchases must be made with this in mind and with the understanding that you are using experimental software that you alone accept responsibility for using and can change in a moment's notice. Refunds are only available if the service has not already been activated and refunds will not be given if you are simply "unsatisfied" with the service. If you are unwilling to accept these terms, please do not purchase this software to avoid any inconvenience.